FAQs - Frequently Asked Questions
Take a look at our client's most frequently asked questions, and get the information you need to empower your business.
General Questions:
Our refurbished products are Grade A business-class PCs with no dents or scratches, fully tested, upgraded, and cleaned in-house, and come with Windows 11 licenses and a 2+ year warranty. You get high-quality devices at roughly half the price of new. For more information on the benefits of owning refurbished tech, please refer here.
Our address is:
8222 N. Lamar Blvd. Ste. E42 Austin, TX 78753
We are proud to be a registered TIPS vendor for multiple years in addition to having established partnerships with numerous school systems nationwide. Evergreen Electronics offers extended warranties on business-class systems as well as IT asset liquidation services.
Our CAGE Code is: 7VTA4.
We value collaborations with government entities, offering our expertise and services to meet your procurement needs. Whether for a single unit or a large-scale order, we've got you covered. Discover more benefits of partnering with an approved SAM Vendor as a government organization here.
You can log in to your Customer Portal on our website. Next, once logged in, you will be able to fill out a warranty form and view your previous orders.
Need a larger hard drive or SSD? Reach out to sales@evergreenelectronics.com to configure the right solution for your needs.
Yes, we offer Net 30 terms for business volume orders. For more information or to set up your Net 30 account, please reach out to sales@evergreenelectronics.com
Absolutely. Evergreen Electronics offers Intune, Autopilot, and custom imaging services. Contact us at sales@evergreenelectronics.com for more information and to explore your available options.
Purchasing & Sales:
Evergreen Electronics Inc. offers Grade A business-class certified refurbished laptops, desktops, monitors, and servers, delivering quality and dependability at a fraction of the cost.
Our Products:
We offer a selection of 8th Generation and newer systems, all fully compatible with Windows 11 and equipped with high-performance Ultra CPUs for fast, reliable computing.
In addition to functioning as a traditional computer, touch screens allow you to navigate similarly to using tablet. Touch-capable computers require specialized LCDs.
Yes! We offer special pricing and volume discounts for business and corporate orders. For more information, contact sales@evergreenelectronics.com
Interested in placing a large or small order? Contact sales@evergreenelectronics.com to discuss your options and get the best pricing.
Shipping
For small orders, we use UPS Ground by default unless you specify otherwise. Large volume orders ship on pallets via freight carriers. Our shipping services cover the 48 continental US states, and we also offer expedited and blind shipping options. For additional information, please contact your account representative or email sales@evergreenelectronics.com.
We meticulously package each item with multiple layers of bubble wrap to protect it during shipping. For laptops shipped via freight, we use a dedicated slot box on pallets for added security.
Certainly! We will promptly notify you via phone or email once your order is ready for pickup.
Contact Info:
(512)715-4273
Sales@EvergreenElectronics.com
8222 N. Lamar Blvd. E42, Austin, TX 78753
Have Additional Questions?
If we haven't answered your question, you can contact us below and one of our dedicated sales reps will be more than happy to give you expert advice.
